Effective Date: Sep 29, 2026

Welcome to Zooboo, a brand operated by White Ventures Online Pvt. Ltd., the company behind Zoomin, one of India’s leading personalised products platforms.

These Terms of Use govern access to and use of the Zooboo website at https://www.zooboostory.com, including its content, features and personalisation tools. By using the website, you agree to these Terms of Use. Purchases are also subject to our Terms & Conditions and the other policies identified below.

1. Acceptance of these Terms
By accessing or using the website, you confirm that you have read, understood and agreed to these Terms of Use.

If you do not agree, you must not use the website. If you use the website on behalf of an organisation, you confirm that you are authorised to accept these Terms of Use on its behalf.

2. Eligibility
You may use the website only if:

• You are at least 18 years old or are using the website under the supervision of a parent or legal guardian.
• You have the legal capacity to enter into a binding agreement.
• The information you provide is accurate, complete and up to date.

3. About Zooboo
Zooboo offers personalised products created from customer-provided photographs, names, artwork, messages and other customisation inputs.

Zooboo is a brand operated by White Ventures Online Pvt. Ltd. References to Zooboo, we, our or us in these Terms of Use refer to White Ventures Online Pvt. Ltd.

4. Customer Accounts
You may browse the website without creating an account, although some features may require registration.

You are responsible for:

• Keeping your account credentials confidential.
• Restricting access to your account and devices.
• All activity carried out through your account.
• Notifying us promptly if you suspect unauthorised access or use.

We may ask you to verify your identity or account information when reasonably necessary to protect customers, orders or the website.

5. Permitted Use
Zooboo grants you a limited, revocable, non-exclusive and non-transferable right to use the website for lawful personal purposes.

You may use the website to:

• Browse products and information.
• Use available personalisation tools.
• Place and manage orders.
• Contact customer support.

No other right or licence is granted except as expressly stated in these Terms of Use.

6. Prohibited Activities
You must not:

• Use the website for an unlawful, fraudulent or misleading purpose.
• Attempt to gain unauthorised access to the website, another account, or any connected system or network.
• Interfere with the security, availability or proper operation of the website.
• Introduce malware, harmful code or any material intended to damage or disrupt systems or data.
• Use automated tools to scrape, copy or extract website content without our prior written permission.
• Misrepresent your identity or impersonate another person or organisation.
• Upload or transmit content that infringes intellectual property, privacy or other legal rights.
• Use website content for resale, commercial exploitation or the creation of a competing service without permission.

7. Product Information and Availability
We take reasonable care to present product descriptions, colours, dimensions, materials, prices and availability accurately.

Images and previews are illustrative. Actual colours and appearance may vary because of screen settings, source-image quality, printing processes, materials and normal manufacturing tolerances.

We may update product information, pricing, availability or website content. The information shown when you place an order will apply, subject to our Terms & Conditions and applicable law.

8. Personalisation Tools
Personalisation previews are provided to help you review your design. A preview may not reproduce the final printed product exactly.

Before submitting an order, you are responsible for checking names, spelling, dates, messages, image selection, cropping, placement and other customisation details.

Changes may not be possible once production has started. The Terms & Conditions and Return, Refund & Cancellation Policy explain how customer-submitted errors, production defects and replacement requests are handled.

9. User Content
You retain ownership of photographs, artwork, logos, messages and other content you submit to Zooboo.

By submitting content, you confirm that:

• You own the content or have the rights and permissions needed to use it.
• The content does not infringe intellectual property, privacy or other rights.
• You have any consent required from identifiable individuals appearing in the content.
• The content is not unlawful, defamatory, hateful, sexually explicit, violent or otherwise prohibited by law.

You grant Zooboo a limited, non-exclusive and royalty-free licence to use the submitted content only as needed to provide the requested service, including production, order processing, quality checks, customer support, and approved replacements or reprints.

Our Privacy Policy explains how personalisation content is handled and retained.

10. Intellectual Property
The website and its content, including logos, product designs, graphics, photographs, text, icons, software and layouts, are owned by or licensed to White Ventures Online Pvt. Ltd. unless otherwise stated.

You may not copy, reproduce, modify, publish, distribute, sell, licence, reverse engineer or create derivative works from the website or its content without prior written permission, except where applicable law permits.

Zooboo and related brand names, logos and trade dress may not be used without prior written permission.

11. Orders and Related Policies
Using the website does not require Zooboo to accept an order. Orders are governed by the Terms & Conditions in effect when the order is placed.

The following policies also apply where relevant:

• Privacy Policy.
• Shipping Policy.
• Return, Refund & Cancellation Policy.
• Any product-specific terms displayed before checkout.

If these Terms of Use conflict with a policy that specifically governs an order, payment, delivery, return, refund, cancellation or privacy matter, the specific policy will control that matter to the extent of the conflict.

12. Privacy and Cookies
Our Privacy Policy explains how we collect, use, store, share and protect personal information and personalisation content.

The website may use cookies and similar technologies for essential functions, preferences, analytics and marketing measurement. You can control cookies through your browser settings, although disabling some cookies may affect website functionality.

Do not send complete payment-card details or other sensitive financial information through ordinary email or customer-support messages. Use the payment methods and secure checkout process provided on the website.

13. Third Party Services and Links
The website may rely on third-party providers for services such as payments, shipping, hosting, analytics and customer communication.

Third-party services may be governed by their own terms and privacy policies. We are not responsible for a third-party website or service that we do not control, although this does not limit any responsibility that cannot be excluded under applicable law.

A link to a third-party website is provided for convenience and does not by itself mean that Zooboo endorses that website or its content.

14. Website Availability and Changes
We may maintain, update, modify, suspend or discontinue any part of the website when reasonably necessary.

We do not guarantee that the website will always be available, uninterrupted, secure or free from errors. Maintenance, network failures, third-party services and events beyond our reasonable control may affect availability.

We may correct errors in website content and may withdraw or update information that is inaccurate or out of date.

15. Disclaimers
The website and its content are provided on an as-available basis. We take reasonable care in operating the website but do not guarantee that all content will always be complete, current or error-free.

Product suitability depends on the product description, the information you provide, and the intended use. Website content is general information and is not professional advice.

Nothing in these Terms of Use excludes warranties, guarantees or other rights that cannot be excluded under applicable law.

16. Limitation of Liability
To the fullest extent permitted by law, Zooboo will not be liable for indirect or consequential loss arising from use of, or inability to use, the website.

Zooboo is not responsible for loss caused by:

• Your breach of these Terms of Use.
• Inaccurate information or content you submit.
• Unauthorised access resulting from your failure to protect account credentials.
• Third-party services or links outside our reasonable control.
• Events beyond our reasonable control.

Nothing in these Terms of Use limits liability for fraud, wilful misconduct, or any liability or consumer right that cannot legally be limited or excluded.

17. Suspension and Termination
We may restrict or suspend access to the website or an account where we reasonably believe that:

• These Terms of Use have been breached.
• The website, another user or Zooboo may be exposed to fraud, security risk or harm.
• Suspension is required by law or by a competent authority.

Where reasonably possible and legally permitted, we will take proportionate action and may provide an opportunity to resolve the issue.

Provisions concerning intellectual property, liability, governing law and other matters intended by their nature to continue will survive termination.

18. Governing Law and Jurisdiction
These Terms of Use are governed by the laws of India.

Subject to applicable law, the courts having jurisdiction over the registered office of White Ventures Online Pvt. Ltd. will have jurisdiction over disputes arising from these Terms of Use.

Nothing in this section limits a consumer's right to approach a court, consumer commission or other authority that has jurisdiction under applicable law.

19. Changes to these Terms
We may update these Terms of Use to reflect changes in the website, our services or applicable requirements.

The revised Terms of Use will be published on this page with an updated Effective Date. Changes will apply from the stated effective date.

Your continued use of the website after the revised Terms of Use take effect constitutes acceptance of the revised terms.

20. Contact Us
If you have questions, complaints or concerns regarding these Terms of Use or the website, please contact us:

Zooboo
A brand operated by White Ventures Online Pvt. Ltd., the company behind Zoomin, one of India’s leading personalised products platforms.

Website: https://www.zooboostory.com

Email: customerservice@zoomin.com